Immergas Victrix fault 31
Loss of remote control communication
Gas boilerWhat it means
This occurs if an incompatible remote control is connected, or if communication between the boiler and the remote control is lost.
Likely causes
- Incompatible remote control connected
- Communication lost between boiler and remote control
Where to start
- Disconnect and reconnect the power to the boiler
- Check if the Remote Control is detected on re-starting
The full answer, free
- How to put it right, step by step
- The manual page for this fault (page 57), right under the answer
Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.
From the Immergas manual for the Victrix. Check the model on the data plate before you order parts.
Other Immergas Victrix fault codes
- 01No ignition block
- 02Safety thermostat function block (NTC flow/return overheating)
- 03Flue safety thermostat block
- 04Contacts resistance block / damaged hardware board
- 10Insufficient system pressure
- 15Configuration error
- 20Parasite flame block
- 24Push button control panel anomaly
- 29Flue probe anomaly
- 38Loss of flame signal
- 43Block due to loss of flame signal
- 45ΔT high
- 47Burner power limitation
- 49High temperature block on return probe
- 60Anomaly pump blocked
- 61Air in circulator
- 70Return/flow probe exchange
- 75Return and/or flow probe malfunction
- 76Flow and/or return probes temperature drift
- DLSystem deaeration procedure
- E60Circulation pump alarm
- E61Circulation pump alarm
- FUFixed speed fan test
- MAManual activation of operating devices for verification