Baxi Baxi 200/400/600/800 Combi 2 & System 2 Baxi 600/800/Assure System 2 and 600 Combi 2 platform fault E.04.10

Burner failed to ignite after 4 attempts

Gas boiler

What it means

Permanent fault requiring reset, indicating the burner failed to ignite after four attempted ignition cycles.

Likely causes

  1. Gas supply issue
  2. Gas valve electrical/calibration fault
  3. Electrode problem
  4. Fan operation issue
  5. Flue gas exhaust blockage
  6. Faulty or unsound burner seals
  7. Faulty or unsound internal flue seals
  8. Faulty or unsound door or case seals
  9. Incorrect gas valve setup or combustion calibration
  10. Burner surface cracks or damage
  11. Worn burner flange gasket
  12. Front insulation panel cracked, damaged, moist, aged or deformed
  13. Dust/dirt residue accumulation in combustion chamber
  14. Ionisation current below 4 μA
  15. Electrode worn
  16. Electrode distances out of range

Where to start

  1. Check the gas supply pressure
  2. Check the gas valve electrical connection
  3. Check the gas valve calibration

The full answer, free

  • 36 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 74), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Baxi manual for the Baxi 200/400/600/800 Combi 2 & System 2 Baxi 600/800/Assure System 2 and 600 Combi 2 platform. Check the model on the data plate before you order parts.

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