Mitsubishi Ecodan fault 13
Heating system does not reach the set temperature
Heat pumpWhat it means
The space heating system fails to reach the set target temperature, with causes ranging from mode/schedule settings, sensor placement, heat pump faults, booster heater faults, heat emitter sizing, 3-way valve failure, battery issues, and mixing tank flow rate imbalance.
Likely causes
- Prohibit, schedule timer or holiday mode selected
- Battery power low (wireless control)
- Temperature sensor located in a room with different temperature relative to rest of house
- Heat pump not working
- Booster heater cut-out tripped
- Booster heater breaker (ECB1) tripped
- Booster heater thermal cut-out tripped and cannot be reset using manual reset button
- Incorrectly sized heat emitter
- 3-way valve failure
- Battery problem (wireless control only)
- If a mixing tank is installed, flow rate between mixing tank and cylinder unit is less than that between mixing tank and local system
- Immersion heater degradation causing earth leakage, triggering circuit breaker (heater always OFF)
- Water circulation pump wear leading to pump failure
Where to start
- Check settings and change as appropriate for prohibit/schedule/holiday mode
- Check the battery power and replace if flat
- Relocate the temperature sensor to a more suitable room if misplaced
The full answer, free
- 36 more checks in order
- The readings and component tests from the manual
- How to put it right, step by step
- The manual page for this fault (page 55), right under the answer
Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.
From the Mitsubishi manual for the Ecodan. Check the model on the data plate before you order parts.
Other Mitsubishi Ecodan fault codes
- 1Main remote controller display is blank
- 10Temperature of DHW tank water dropped
- 12Water leakage
- 14In 2-zone temperature control, only Zone2 does not reach the set temperature
- 15When a PUHZ-FRP outdoor unit is connected, DHW or heating operation cannot run
- 16When a PUHZ-FRP outdoor unit is connected and in heat recovery operation, the set...
- 19Water discharges from pressure relief valve (primary circuit)
- 2'please wait' remains displayed on main remote controller
- 20Water discharges from pressure relief valve (sanitary circuit)
- 23Noisy water circulation pump
- 25Mechanical noise heard coming from the cylinder unit
- 26Water circulation pump runs for a short time unexpectedly
- 3Main screen appears then disappears after pressing ON button
- 33L6 error (circulation water freeze protection error) occurs during DHW or LP mode...
- 34The energy monitor value seems not correct
- 4LED2 on FTC is off (FTC powered on independent source)
- 5LED2 on FTC is blinking
- 6LED4 on FTC is off
- 7No water at hot tap
- 8Cold water at tap
- 9Water heating takes longer
- E0Main remote controller communication failure (reception error)
- E1Main remote controller control board failure
- E2Main remote controller control board failure