Worcester Bosch Greenstar 4000 System fault 238

Boiler electronics faulty

Gas boiler

What it means

Locking fault (V category). Fault relating to the boiler electronics, related to gas valve circuit checks.

Likely causes

  1. Low or no gas supply to the property, or restriction on gas valve inlet
  2. Loose connection on the gas valve or board
  3. Faulty continuity down harness
  4. Incorrect voltage to the gas valve
  5. Water ingress on the gas valve connections
  6. Incorrect gas valve resistance
  7. Incorrect gas type
  8. Incorrect gas supply pressure
  9. Faulty flue system
  10. Incorrect gas/air ratio
  11. Faulty gas valve
  12. Faulty seals around the burner, internal flue seals or case seals causing abnormal O2/CO2 readings
  13. Flue system integrity failure
  14. Combustion circuit fault

Where to start

  1. Check the gas supply to the property and the inlet on the gas valve (check drop on inlet).
  2. Check the connections on the gas valve and the board (loose connection).
  3. Check the continuity down harness and replace if required.

The full answer, free

  • 34 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 71), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Worcester Bosch manual for the Greenstar 4000 System. Check the model on the data plate before you order parts.

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