Vaillant aroTHERM fault F.788

Building circuit: pump fault

Heat pump

What it means

The electronics system of the high-efficiency pump has detected a fault (e.g. dry running, blockage, overvoltage, undervoltage) and has switched off and locked the pump.

Likely causes

  1. Dry running Blockage Overvoltage Undervoltage Pump motor failure, pump control failure, electrical connection fault Pump motor failure, electrical connection fault, mechanical blockage Dry running, blockage, overvoltage, undervoltage
  2. Dry running
  3. Blockage
  4. Overvoltage
  5. Extended pump inactivity leading to seizing/sticking
  6. Prolonged pump inactivity leading to seizing/sticking
  7. Pump inactivity leading to sticking/seizure
  8. Building power supply switched off
  9. Domestic hot water or heating set to off, or temperature set too low
  10. Air in the heating installation
  11. System control failure
  12. Power cut
  13. Defective compressor
  14. Negative outdoor temperatures Heat pump fault Power cut Defective compressor
  15. Extended pump inactivity (23 hours) risking seizure
  16. Pump inactivity for extended period Pump stiction after extended idle period Pump inactivity for extended period

Where to start

  1. Check the quality of the plug contact on the PCB Check that the pump functions correctly Check that the dirt filter that is in place is permeable Verify pump motor operation, check electrical connections, test pump control signal Verify pump power supply, check motor operation, remove mechanical blockages Switch heat pump off for at least 30 seconds with no current. Check plug contact quality on PCB. Check pump functions correctly. Purge building circuit. Check dirt filter permeability.
  2. Switch heat pump off for at least 30 seconds with no current. Check plug contact quality on PCB. Check pump functions correctly. Purge building circuit. Check dirt filter permeability.
  3. Switch the heat pump off for at least 30 seconds (no current)

The full answer, free

  • 42 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 37), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Vaillant manual for the aroTHERM. Check the model on the data plate before you order parts.

Other Vaillant aroTHERM fault codes