Vokera Pinnacle Combi fault E010

Maximum number of ignition attempts

Gas boiler

What it means

Boiler has exceeded the maximum number of attempts to ignite the burner, resulting in a lockout condition.

Likely causes

  1. Ignition failure
  2. Repeated failed ignition attempts
  3. Flue components not correctly assembled, fixed or supported
  4. Flue or flue terminal obstructed
  5. Leaking seals around appliance burner, internal flue seals, door and case seals
  6. Flame instability

Where to start

  1. Check for lockout condition on display
  2. Attempt reset via reset key
  3. Check Flow probe value against expected boiler flow temperature

The full answer, free

  • 69 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 4), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Vokera manual for the Pinnacle Combi. Check the model on the data plate before you order parts.

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