Viessmann Vitodens 100-W fault 405

Burner in a fault state

Gas boiler

What it means

Burner fault condition related to ionisation electrode earth fault or HBMU heat management unit fault.

Likely causes

  1. Ionisation electrode earth fault
  2. HBMU heat management unit faulty
  3. Burner locked out due to a fault condition

Where to start

  1. Check IO electrode for earth fault
  2. Tap up/down arrows to display the fault number
  3. Press up and down arrows simultaneously for approx. 4 seconds

The full answer, free

  • 2 more checks in order
  • How to put it right, step by step
  • The manual page for this fault (page 82), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Viessmann manual for the Vitodens 100-W. Check the model on the data plate before you order parts.

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