Viessmann Vitodens 100-W fault 377

Post-calibration stabilisation conditions not met

Gas boiler

What it means

Burner in a fault state. Post-processing of ionisation current calibration: Stabilisation conditions for post-calibration not met.

Likely causes

  1. Incorrect gap between ionisation electrode and burner gauze assembly
  2. Flue system fault
  3. Flue gas recirculation
  4. Incorrect gas type setting
  5. HBMU heat management unit fault (if recurring)
  6. Burner locked out due to a fault condition

Where to start

  1. Check gap between ionisation electrode and burner gauze assembly.
  2. Check the flue system.
  3. Remove flue gas recirculation if necessary.

The full answer, free

  • 7 more checks in order
  • How to put it right, step by step
  • The manual page for this fault (page 80), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Viessmann manual for the Vitodens 100-W. Check the model on the data plate before you order parts.

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