Joule Victorum fault 11
Replace filter
Heat pumpWhat it means
The air filter requires replacement.
Likely causes
- Filter reached service life / blocked
- Debris accumulation in filter/strainer reducing flow rate
Where to start
- Navigate to spanner icon on home screen
- Scroll to Time tile and press icon
- Press hour number and adjust up/down, save
The full answer, free
- 6 more checks in order
- The readings and component tests from the manual
- How to put it right, step by step
- The manual page for this fault (page 96), right under the answer
Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.
From the Joule manual for the Victorum. Check the model on the data plate before you order parts.