Ideal Logic System IE Gen 2 fault F02

Flame loss

Gas boiler

What it means

Boiler has lost flame signal during operation, indicating ignition or gas supply issues.

Likely causes

  1. No/low gas pressure at boiler inlet
  2. Faulty electrode or harness
  3. Faulty spark generator or harness
  4. No 24Vdc supply to gas valve while flame is on
  5. Wiring fault from gas valve to PCB
  6. Faulty PCB
  7. Blocked condensate pipe or flue
  8. Blocked trap or condensate drain pipe work
  9. Faulty gas valve
  10. Low gas pressure
  11. Blocked condensate/trap
  12. Flue components not correctly assembled, fixed or supported
  13. Flue or flue terminal obstructed
  14. Seals on flue extensions displaced during installation
  15. Combustion products and inlet air mixing due to flue integrity fault
  16. Gas control valve fault requiring replacement
  17. Spark generator fault requiring replacement
  18. Faulty spark generator causing ignition failure
  19. CO/CO2 ratio greater than 0.004 indicates need for cleaning
  20. Debris or deposits in heat engine/sump outlet
  21. Damaged electrode affecting combustion
  22. Condensate trap blockage or drying out
  23. Combustion deposits building up on heat exchanger
  24. Damaged or worn electrode affecting spark gap
  25. Debris in sump outlet or condensate trap
  26. Water or gas joint leakage
  27. Faulty gas control valve requiring replacement

Where to start

  1. Check if boiler ignites for a short time and then extinguishes
  2. Check Gas Pressure available at the Boiler Inlet (>18 mbar)
  3. Check if 24Vdc supply is available at the Gas Valve while the flame is on

The full answer, free

  • 62 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 51), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Ideal manual for the Logic System IE Gen 2. Check the model on the data plate before you order parts.

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