Samsung Heat pump fault E913

Flow switch error detected six times (re-operation impossible)

Heat pump

What it means

Flow switch error has been detected six times consecutively, system lockout activated

Likely causes

  1. Persistent flow switch malfunction
  2. Chronic water flow problem
  3. Water pump failure

Where to start

  1. Check water pump operation and power supply
  2. Test flow switch functionality
  3. Check for air locks in system

The full answer, free

  • How to put it right, step by step
  • The manual page for this fault (page 85), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Samsung manual for the Heat pump. Check the model on the data plate before you order parts.

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