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Heat pump diagnostics

Heat pump faults need more than an error-code lookup

Heat pump fault finding can quickly involve water flow, temperatures, sensors, pumps, controls, communications and system configuration. A one-line definition rarely finishes the job.

TradeAssistIQ helps engineers start with the exact appliance and fault, then work through the technical information available for that problem.

Search a fault in TradeAssistIQ

Start with what the unit is telling you

Enter the manufacturer, model and fault code where possible. TradeAssistIQ is designed to keep model-specific information tied to the appliance it belongs to rather than treating similar-looking codes as universal.

Useful numbers, when the source supports them

Flow requirements, temperatures, resistance values and other expected readings can be extremely useful on site. TradeAssistIQ surfaces them when they are supported by its approved technical knowledge, rather than inventing a convenient number to fill a gap.

Useful next pages

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TradeAssistIQ is an engineering support tool. Diagnosis, testing, repair and commissioning must be carried out by appropriately qualified persons and in accordance with the appliance manufacturer’s instructions and applicable regulations.