Glow-worm Flexicom fault F1

Boiler has attempted to light 5 times and failed on all occasions

Gas boiler

What it means

Boiler failed to achieve ignition after 5 attempts, resulting in lockout.

Likely causes

  1. Air in the gas supply line
  2. Gas tap is closed
  3. Gas valve connector is loose, unconnected, faulty, or wires are trapped
  4. Ignitor connectors are loose, unconnected, faulty, trapped
  5. Faulty ignitor
  6. Low gas inlet pressure
  7. Incorrect gas valve adjustment
  8. Electrode ignition leads loose, unconnected, faulty, trapped
  9. Electrode broken, defective, or position incorrect
  10. Air inlet blocked, flue inlet blocked, flue duct leaking
  11. Earthing connection loose, disconnected
  12. Condensate blocked
  13. Flue components not correctly assembled, fixed or supported
  14. Flue or flue terminal obstructed
  15. Faulty seals around appliance burner, internal flue seals, door and case seals
  16. Incorrect gas type or supply pressure/rate not checked prior to commissioning
  17. Analyser not zeroed/calibrated correctly in fresh air prior to use

Where to start

  1. Remove front casing door and lower control box before initial lighting
  2. Initially run the appliance pump to ensure all air has been vented from system (observe auto air vent operation if possible)
  3. Check that all external controls are calling for heat

The full answer, free

  • 40 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 37), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Glow-worm manual for the Flexicom. Check the model on the data plate before you order parts.

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