Daikin Altherma fault EC-04

Tank preheating

Heat pump

What it means

Unit is preheating the tank. The water in the heating system and the tank is too cold to perform defrost operation, so the tank needs to be preheated electrically.

Likely causes

  1. Water in heating system and tank too cold to perform defrost operation
  2. Deviation of thermistor
  3. Bad contact between sensor and pipe
  4. Domestic hot water tank thermistor measures a higher temperature than actual (component failure)

Where to start

  1. No specific check/repair procedures must be performed to solve this error code
  2. Wait until preheating operation is done
  3. Check domestic hot water tank thermistor

The full answer, free

  • How to put it right, step by step
  • The manual page for this fault (page 43), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Daikin manual for the Altherma. Check the model on the data plate before you order parts.

Other Daikin Altherma fault codes