Daikin Altherma fault EC-04
Tank preheating
Heat pumpWhat it means
Unit is preheating the tank. The water in the heating system and the tank is too cold to perform defrost operation, so the tank needs to be preheated electrically.
Likely causes
- Water in heating system and tank too cold to perform defrost operation
- Deviation of thermistor
- Bad contact between sensor and pipe
- Domestic hot water tank thermistor measures a higher temperature than actual (component failure)
Where to start
- No specific check/repair procedures must be performed to solve this error code
- Wait until preheating operation is done
- Check domestic hot water tank thermistor
The full answer, free
- How to put it right, step by step
- The manual page for this fault (page 43), right under the answer
Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.
From the Daikin manual for the Altherma. Check the model on the data plate before you order parts.
Other Daikin Altherma fault codes
- 4-02Incorrect setting of space heating OFF temperature
- 7HFlow error (minimum flow rate not reached)
- 7H-01Water flow problem
- 7H-04Water flow problem during domestic hot water production
- 7H-05Water flow problem during heating/sampling
- 7H-06Water flow during cooling/defrost
- 7H-07Water flow problem. pump de-blocking active
- 7H-XXWater flow or volume too low
- 80-00Inlet water thermistor abnormality
- 81-00Outlet water thermistor abnormality
- 81-01Mixed water thermistor abnormality
- 89-01Heat exchanger frozen
- 89-02Heat exchanger frozen
- 89-03Heat exchanger frozen
- 8F-00Abnormal increase outlet water temperature (domestic hot water)
- 8H-00Abnormal increase outlet water temperature
- 8H-01Overheating mixed water circuit
- 8H-02Overheating mixed water circuit (thermostat)
- 8H-03Safety thermostat circuit open with jumper removed
- A1-00Zero cross detection problem
- A5-00Outdoor unit: high pressure peak cut / freeze protection problem
- AA-01Backup heater overheated
- AA-02External backup heater overheated
- AC-00Booster heater overheated